Terms & Conditions

Electronic Travel Authority (ETA)

After finishing the ETA application structure provided by us, your solicitation for an ETA will be submitted immediately. The framework utilized for issuing an ETA by means of this Website interfaces with and checks information from other Australian Government frameworks. Your ETA grant is liable to endorsement from the Australian Government.

In the larger part of occurrences your ETA will be prepared and conceded within minutes, at times processing may be delayed if any data you accept provided are incorrect or incomplete.

In a few occasions, an ETA visa candidate may get a "referral" message from the Australian High Commission. In this case, you will be reached and will be obliged to give extra data keeping in mind the end goal to move ahead with your application. Kindly note that if any appeal for further subtle details is made by us, your ETA application won't be transformed until the requested data is provided.

Before making the payment for the ETA, you will have a chance to audit all the details you have given and roll out improvements if necessary. In the event that you have made a blunder, it is imperative that you rectify it before progressing. When you have confirmed the details, you will be asked to enter your credit card details for a non-refundable service charge. In the event that you figure out later that you have committed an error, you can either make another application (for which standard service charges are applicable) or contact your closest Australian visa office.

In case you have a current visa or you are in Australia at the time we endeavour to process the ETA, the expense you have paid to us for an alternate ETA is non-refundable. In such circumstances, we will issue you with affirmation of your current ETA status and the charge is connected to take care of expenses for the utilization of our internal resources.

We recommend you not to organize any travel arrangements to Australia until you have gotten an email confirmation stating approval of ETA request by Australian Government. As we do not take up liability for any uncertainties in travel plan due to ETA processing.

Note: Visitor /Tourist and Business Entrant Short Authority ETAs are accurate for 12 months from the date of grant, or for the life of the passport if it is less than 12 months


E Visitor Visa (EVV)

After finishing the EVV application structure provide by us, your profile will be reviewed & then submit your electronic application specifically with the Department of Immigration and Border Protection (DIBP). Your EVV award is liable to endorsement from the Australian Government.

Sometimes, it is workable for an EVV to be processed and conceded within minutes. Nonetheless, if any details have been entered erroneously or are deficient, your application may be deferred. In different occurrences, you may be obliged to give extra documentation, for example, bank explanations; proof of occupation and travel agenda after the application has been held up. In these cases, handling can take up 2-10 working days after the documentation has been given. There are chances for further delay in processing of your EVV if your application is referred to an overseas post for verification.

Before making the payment for the EVV, you will have a chance to audit all the details you have given and roll out improvements if necessary. In the event that you have made a blunder, it is imperative that you rectify it before progressing. When you have confirmed the details, you will be asked to enter your credit card details for a non-refundable service charge. In the event that you figure out later that you have committed an error, you can either make another application (for which standard service charges are applicable) or contact your closest Australian visa office.

In case you have a current visa or you are in Australia at the time we endeavour to process the EVV, the expense you have paid to us for an alternate EVV is non-refundable. In such circumstances, we will issue you with affirmation of your current EVV status and the charge is connected to take care of expenses for the utilization of our internal resources.

We recommend you not to organize any travel arrangements to Australia until you have gotten an email confirmation stating approval of EVV request by Australian Government. As we do not take up liability for any uncertainties in travel plan due to EVV processing.

Note: Visitor /Tourist and Business Entrant Short Authority EVV’s are accurate for 12 months from the date of grant, or for the life of the passport if it is less than 12 months.


REFUND POLICY

Refund is only possible in case your application has not been verified processed and submitted to visa Authorities at the time of your refund/cancellation request. Once the application has been submitted to the visa Authorities for processing your eVisa, no refund will be possible. If your application is rejected by the Visa or govt Authorities we are unable to provide a refund and you will have to apply to the local Embassy for a tourist / business visa which will incur additional charges. Your fee will be refunded by request in case of any errors or omissions from our side. In case of any data is entered by you is wrong and the application already has been submitted to the visa authorities, then the application fee can not be refunded and you will need to make a fresh application with fresh payment of the application fee.

For refunds you may contact us via contact form on the website or sending by email to [email protected]